Contact Us
We're here to help with any questions, concerns, or feedback about DealCluster.com.
Company Information
HR Electronics OÜ
Registry Code: 14412321
Country: Republic of Estonia
Business Register: Estonian e-Business Register
Get in Touch
General Inquiries
Email: [email protected]
For general questions about our service, features, or how to use DealCluster.com.
Response Time: We aim to respond within 2-3 business days.
Privacy & Data Protection Requests
Email: [email protected]
Subject Line: "GDPR Data Subject Request - [Your Right]"
For exercising your GDPR rights:
- Right to access your personal data
- Right to rectification (correct inaccurate data)
- Right to erasure ("right to be forgotten")
- Right to data portability
- Right to restriction of processing
- Right to object to processing
- Right to withdraw consent
Response Time: Within 30 days as required by GDPR (may extend to 60 days for complex requests).
Learn More: Read our full Privacy Policy for details on your data rights.
Legal & Compliance
Email: [email protected]
Subject Line: "Legal Inquiry - [Topic]"
For legal matters including:
- Terms of Service questions
- Compliance inquiries
- Copyright concerns (DMCA notices)
- Trademark issues
- Business partnerships
Learn More: See our Terms of Service for detailed legal information.
Technical Support & Bug Reports
Email: [email protected]
Subject Line: "Technical Support - [Brief Description]"
For technical issues:
- Website functionality problems
- Account access issues
- Display errors or bugs
- Performance concerns
Helpful Information to Include: Description of the problem, steps to reproduce, browser/device info, screenshots if applicable.
Business Hours
Email Support: 24/7 (responses during business hours)
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM (EET - Eastern European Time, UTC+2/UTC+3)
Note: We are based in Estonia (EET timezone). Response times may vary depending on holidays and weekends.
Response Time Expectations
| Inquiry Type | Expected Response Time |
|---|---|
| General Questions | 2-3 business days |
| Technical Support | 1-2 business days |
| GDPR Data Requests | 30 days (up to 60 for complex requests) |
| Privacy Concerns | 5 business days |
| Partnership Inquiries | 5-7 business days |
| Legal Notices | 7 business days |
Urgent Matters: Mark subject line with "[URGENT]" for security concerns, data breaches, or critical account issues.
Regulatory & Supervisory Authorities
Estonian Data Protection Authority
For data protection complaints unresolved through direct contact:
Andmekaitse Inspektsioon (Estonian Data Protection Inspectorate)
Website: https://www.aki.ee/en
Email: [email protected]
Address: Väike-Ameerika 19, 10129 Tallinn, Estonia
Phone: +372 627 4135
EU Consumer Protection
For cross-border consumer disputes:
EU Online Dispute Resolution Platform
Website: https://ec.europa.eu/consumers/odr
Purpose: Resolve disputes with online merchants (not DealCluster directly)
Terms & Policies
Important legal information:
Please review these documents for comprehensive information about our services, data practices, and your rights.
Last Updated: December 5, 2025